Skip to Main Content

Career Opportunity

Veterinary Hospital Manager

Role

Full-time Veterinary Hospital Manager

Location

Rocklin Road Animal Hospital
4730 Rocklin Road, Rocklin, CA, US

Description

Jobs Job Apply

Veterinary Hospital Manager

Position Overview: The Hospital Manager works daily to develop an efficient and effective hospital support team by fostering an environment of trust, teamwork, and accountability. The Hospital Manager partners with the Veterinarian to provide an efficient and profitable operation by driving revenue and managing costs while creating a hospital culture based on high-quality patient care and excellent customer service.

Essential Position Functions:

  • Supervises the staff within all hospital support departments; achieves and maintains all labor goals.
  • Hires and trains office and technical clinic support staff; responsible for new hire paperwork.
  • Orients and trains new clinic staff to the hospital and duties.
  • Reviews work performance of direct reports, constructively delivers feedback, resolves personnel issues, and discussions with the Regional Manager weekly.
  • Conducts timely performance appraisals.
  • Documents and reports accidents; files appropriate reports.
  • Writes policies/procedures relating to all technical aspects of the hospital and presents for approval.
  • Manages schedules for technical and administrative staff coordinates the DVM.
  • Monitors Workforce Management for missed punches and management of overtime hours daily.
  • Administers the daily operations.
  • Works with the PetVet Care Centers support team to ensure compliance with all administrative responsibilities.
  • Monitors budgets, purchases equipment and supplies, and oversees the maintenance of the facility.
  • Responsible for submitting contract veterinarian invoices, submitting all local vendor invoices, ensuring invoice accuracy, and obtaining w9’s from local vendors.
  • Assists in resolving issues with pet owners where appropriate.
  • Reviews revenue, labor, and employee issues with the PetVet leadership on a weekly conference call; achieve goals set in each area.
  • Responsible for all local accounting functions; ensure daily financial information is accurate.
  • Oversees the management of the inventory and ensures proper documentation and systems are in place.
  • May establish and oversee billing practices; reviews and maintains the accuracy of billing and oversees charge capturing.
  • May be responsible for contracts or negotiations with insurance providers.
  • Maintain compliance of current licensure and the display of the same. Maintaining updated licenses for DVMs.
  • Performs other duties and responsibilities as assigned by the Manager.

Competencies:

  • Analytical skills; strong ability to analyze information quickly and efficiently as it relates to the hospital’s finances.
  • Strategic planning; the ability for financial forecasting, marketing plans, and long-term plans for the growth of the practice.
  • Leadership; ability to effectively manage and direct hospital staff towards a common goal.
  • Decision-making skills; possess the ability to make good decisions, solve problems, and decide on essential matters.
  • Communications; demonstrate the ability to communicate, orally, and in writing, effectively to convey necessary information to hospital staff.
  • Resourcefulness and adaptability; the ability to take the initiative and get things done as well as the ability to adapt to changes or new information.
  • Compliance; ability to understand and manage important compliance regulations and requirements of the hospital.
  • Planning and prioritizing; must be able to organize work efficiently, set priorities, and establish plans and timetables for achieving goals.

Qualifications:

  • Bachelor’s degree in business, health science or related field strongly preferred.
  • At a minimum, five years of direct office management experience, including at least two years of supervisory experience is required.
  • Certified Veterinary Practice Manager (CVPM) or Master of Healthcare Administration (MHA) is preferred.
  • May consider an equivalent combination of education, certification, training, and/or experience.

Position Knowledge and Skill Requirements:

  • Ability to provide customer service in a courteous, prompt, and efficient manner.
  • Computer proficiency in using Microsoft Office products (Word, Outlook, and Excel) and applicable organization-specific software.
  • Establish and maintain productive and cooperative working relationships.
  • Active time management and organizational skills to complete work promptly.
  • Excellent communications skills both orally and in writing.
  • Must be flexible with scheduling and able to work some weekends and holidays.
  • Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors.
  • Depending on the functional area of assignment, tasks may involve extended periods at a keyboard or workstation and/or extended periods standing and/or walking.
  • May include some climbing, balancing, stooping, kneeling, crouching, or crawling.
  • Some tasks involve the periodic performance of moderately physically demanding work, usually involving lifting or carrying moderately heavy animals (up to 50 pounds).
  • Other duties and responsibilities as assigned by management.

Additional Information: The list of essential functions, as outlined in this job description, is intended to be representative of the tasks performed within this classification. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

 

#LI-DB1

Pay Range
$67,000$77,000 USD

PetVet Care Centers, Inc. is one of the nation’s leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

PetVet respects your privacy and is committed to protecting your personal information.  Please see our privacy notice for additional information about our data practices.

 

 

*
*
*
*
*
*
*
*
*
*
*

Voluntary Self-Identification


For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in PetVet Care Centers’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

* denotes required field

Find a Veterinary Position

If you’re interested in working on a supportive – and supported – team with the best veterinary professionals in the country, we invite you to talk to us.

Get Started

Apply NowFind More Jobs