Role
Location
Description
Client Service Representative
Veterinary Referral Associates is looking for a full-time, professional CSR/Receptionist to work in our busy 24-hour veterinary emergency and specialty hospital in Gaithersburg, MD.
Duties Include: Client service, answering telephones, making appointments, maintaining electronic medical records, pharmacy and retail sales, maintenance/housekeeping, financial responsibilities such as collecting deposits/payments and balancing cash drawer
Qualifications and Candidate Background:
- Candidate MUST have experience working in a veterinary hospital
- Candidate must have at least 2 years of experience working in customer service, i.e. veterinary, restaurant, retail, or service business
- Candidate must have a high school diploma or equivalent.
- Must have sound decision-making skills and be able to multi-task while working in an environment of stress
- Excellent communication and client service skills
- Ability to work individually and in a team-oriented environment
- Ability to take direction
- Ability to handle money accurately and honestly
- Be well-groomed and organized
- Be friendly, outgoing and people-oriented
- Experience with Cornerstone is a plus!
In addition to a rewarding career opportunity and paid time off, Veterinary Referral Associates offers subsidized employee pet care; employee health, dental, and vision options; 401(k) along insurance and disability coverage options.
PetVet Care Centers, Inc. is one of the nation’s leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
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