Regional Director - Mid Atlantic

West Chester, PA

Central East Region 5

Department

Full Time

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

Local autonomy with national support
Career mobility and development opportunities
A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

The Regional Director will oversee 18 hospitals across NJ, PA, MD & VA, reporting to the VP of Operations, and must live within in the region they support. The role of the Director is to support the Hospital Administrators, Managers and Medical Directors to deliver quality care and meet their financial goals while creating a positive employee and client experience.
The Regional Director is responsible for financial results in an area of Hospitals and Clinics generating $40 – $80MM in combined annual revenue.
We require a hands-on approach to finding the best local solutions for our Pets, Clients and Community

Key Responsibilities

Achieving plan revenue and managing controllable costs
Developing service focused Doctor / Client communication
Staff development, engagement and retention
Doctor retention and recruitment
Regional acquisition onboarding support and facilitation
Leading a team of 18 hospital managers.
Work with Hospital Managers and Medical Directors to develop behaviors which positively impact engagement, revenue and cost control
Review scheduling efficiency with managers regularly to adapt to the needs of the business
Ensure consistency and accuracy of pricing and inventory control
Identify and prepare written plans for internal revenue building and marketing efforts
Work with the Medical Directors to anticipate DVM needs and initiate recruitment
Challenge and coach Managers to handle personnel issues and develop an accountability culture.
Review facility, equipment and inventory needs and discuss at weekly or biweekly intervals
Oversee and participate in practice management updates and training at all levels

Qualifications (Required)

Applicants must be 18 years of age or older to be considered for this position
Four-year college degree
Multi-Unit management required
Capability to work efficiently in an unstructured, fast-paced environment
Strong leadership ability

Preferred Skills (Nice to Have)

Hospital management or business degree a plus
2-5 years in Veterinary or Human Healthcare preferred

What We Offer

We care deeply about supporting our team members — professionally and personally. Benefits include:

Medical, dental, and vision insurance
Paid Parental Leave (birth, adoption, foster)
401(k) with discretionary contribution
Team Member Pet Discounts
Emotional wellbeing support — including Calm app access and 24/7 EAP
CE stipends and career development resources
Grant Circle — a relief fund for team members facing personal hardship
Local hospital culture backed by national resources

Pay Range

$160,000—$180,000 USD

At PetVet Care Centers, we’re committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 400 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

PetVet respects your privacy and is committed to protecting your personal information.  Please see our privacy notice for additional information about our data practices.

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