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Veterinary Assistant - Great Lakes Equine

Hortonville, Wi
Great Lakes Equine
Equine
Full Time
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PetVet Care Centers' Great Lakes Equine is currently seeking a Veterinary Assistant to join their team!

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

  • Local autonomy with national support
  • Career mobility and development opportunities
  • A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

Join our team as a Veterinary Assistant who is responsible for providing excellent performance of all tasks necessary to support the doctors and to provide client/patient services with all necessary activities for the smooth flow of operation and effective utilization of Great Lakes Equine Wellness Center. As Veterinary Assistant, you are delegated the authority, responsibility, and accountability for carrying out your assigned duties.

 

Great Lakes Equine in Hortonville, Wisconsin, is a premier equine hospital offering advanced medical and surgical services, where collaboration and clinical excellence drive exceptional patient care.

Essential Job Functions and Responsibilities:

  1. Provide the daily, weekly, and monthly activities of the Veterinary Assistant to support the doctors in an effective and professional manner.
  2. Provide excellent client/patient service to sustain and to continue the growth of our client base on an ongoing basis.
  3. Be responsible for proper completion of the admissions and discharges of patients being dropped off, arriving for In-Clinic appointments, emergencies, patients being picked up or leaving from In-Clinic appointments.  Also responsible for making sure that all personal items, feed and medications are sent home with the appropriate patients at the time of discharge.
  4. Perform support activities daily to contribute to the demand of the business without jeopardizing the quality of service provided.
  5. Be responsible for providing client/patient services to achieve quality of service and standards required within the company guidelines.
  6. Comply with the conduct of protocol and tasks as required in the Employee Handbook and the Veterinary Assistant training including but not limited to:
    1. Assist the doctors with In-Clinic Appointments: (A) prepare exam rooms for patients, anticipating the procedures as well as the needs of the individual patients, (B) assist doctors as requested, (C) restrain the patient as needed, (D) perform requested lab work, (E) gather medications/items prescribed by doctors.
    2. Assist the doctors with In-Hospital patients: (A) gather the materials and equipment that will be needed for the examination, (B) handle and restrain the patient, (C) perform tasks as directed by the doctor, (D) verify that any added or discontinued treatments are added to the treatment sheet, (E) verify the patient chart has been updated for billing purposes.
    3. Ensure the following has been performed on a day-to-day basis:  (A) keep tech station, lab and exam rooms clean and well organized, (B) keep up with lab work and x-rays dropped off by the veterinarians, (C) wash, dry, fold and put away laundry as needed, (D) ensure both exam rooms, tech station, and both hospital carts are sufficiently stocked, (E) ensure that all lab work has been prepared for the front office staff to send out.
    4. Ensure In-Hospital patient care: (A) all appropriate treatment meds have been drawn up for the day, (B) perform patient treatments at the indicated times, (C) proper monitoring of patients and subsequent documentation in patient charts.
    5. Ensure that all end of day tasks have been performed and documented:  (A) ensure all areas are swept, and all stalls have been cleaned for the day, (B) vacuum all rugs daily, (C) touch base with HR Manager and/or Office Administrator on status of tasks prior to leaving for the day.
    6. Assist the doctors with farm calls:  (A) upon arrival to farm call start set up for appointment (i.e. if floating teeth-start setting up stand and prepare float), (B) draw up any vaccines/medications as directed by the doctor, (C) restrain patient, (D) ensure proper clean up and ensure proper disposal of sharps container items, (E) ensure all equipment/appointment items have been properly placed back onto the doctors truck, (F) assist with invoicing of services/products provided, (G) assist with keeping the doctors on time for appointments and keeping in contact with office staff to ensure schedule timeliness.
    7. Ensure all doctors’ trucks are fully stocked as to their preference and needs for appointments for the day.
    8. Ensure to work effectively with each other to inspire teamwork throughout the clinic.
  7. Must participate in on-call rotation
  8. Perform any other tasks in the best interest of Great Lakes Equine Wellness Center/PetVet Care Centers as may be assigned by doctors, Medical Director, and/or Hospital Manager.

Additional duties:

  • Clean and sterilize instruments, equipment and materials
  • Provide veterinarians with the correct equipment and instruments, as needed
  • Monitor xray, all ultrasounds, and dental equipment for problems bring to the attention of Lead Hospital Assistant or Inventory Manager.
  • Ensures adequate stock of supplies are always available, for doctor’s trucks and the hospital
  • Develop proficiency in basic technical skills as defined by Lead Hospital Assistant
  • Works independently
  • Shows initiative to learn additional skills

This position description is not intended to be all inclusive.  The employee will perform other reasonable related business duties as assigned. Management reserves the right to change job responsibilities, duties, and hours as needs arise. 

Qualifications (Required)

  • Applicants must be 18 years of age or older to be considered for this position
  • Must have veterinary experience
  • Must be a person of integrity; possess a high school diploma or GED.
  • Veterinary Assistant Certificate or a minimum of 5 years of horse handling experience

Preferred Skills (Nice to Have)

  • Equine experience preferred (but not required)

Schedule: Monday through Friday from 8AM-5PM with one day off per week. Rotating on call schedule with other technicians.

What We Offer

We care deeply about supporting our team members — professionally and personally. Benefits include:

  • Medical, dental, and vision insurance
  • Paid Parental Leave (birth, adoption, foster)
  • 401(k) with discretionary contribution
  • Team Member Pet Discounts
  • Emotional wellbeing support — including Calm app access and 24/7 EAP
  • CE stipends and career development resources
  • Grant Circle — a relief fund for team members facing personal hardship
  • Local hospital culture backed by national resources

At PetVet Care Centers, we’re committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 400 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

PetVet respects your privacy and is committed to protecting your personal information.  Please see our privacy notice for additional information about our data practices. 

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Veterinary Assistant - Great Lakes Equine – Hortonville, Wi | PetVet Care Centers Careers