Role
Location
Description
Billing Manager - Bluegrass Equine Surgery
PetVet Care Centers' Bluegrass Equine Surgery is currently seeking a Billing Manager to join their team!
At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.
Because life is better with pets.
We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.
With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:
- Local autonomy with national support
- Career mobility and development opportunities
- A collaborative, inclusive environment where your wellbeing comes first
You care for pets. We care for you.
Position Overview
Join our team as a Billing Manager who is responsible for ensuring the timely and accurate invoicing of clients while ensuring adherence to BES and PetVet financial policies and procedures
Bluegrass Equine Surgery (BES) in Versailles, Kentucky, is an equine veterinary practice providing exceptional client service and primary medical care in the central Kentucky region. We are a diverse, and driven team, looking to provide a supportive and happy workplace.
Key Responsibilities
- Institute and maintain processes for effective medical record keeping and billing
- Format and communicate with PMS system (EzyVet) to match the needs of the billing department and veterinarians.
- Supervise usage of practice software to ensure that client records are entered consistently and correctly
- Oversee billing and admin support staff
- Ensure invoices are sent monthly and as requested by clients and doctors
- Assist with entering in-patient charges and/or procedures performed in billing system
- Process payments and monthly statements
- Oversee and organize yearly clinic/corporate price adjustments.
- Monitor and report on accounts payable and receivable
- Refine and maintain aged receivable process
- Generate and communicate monthly AR reports for each doctor per their specific protocol including monthly revenue, collected and AR amounts.
- Follow up with each doctor regarding concerning client accounts
- Enter and track clients with collections company
- Resolve escalated financial problems with clients, collecting delinquent accounts and "NSF'" checks; determines when special financial agreements are appropriate
- Organize sales liens in coordination with doctors’ preferences
- Create and submit a monthly management report showing hospital revenue, AR, overtime and overall financial stats.
- Participate in weekly meeting with management staff on continuous improvement for the clinic
- Performs other duties as assigned
Qualifications (Required)
- Graduate of a college or university with a minimum of an associate’s degree
- Knowledge of clerical procedures such as alphabetizing files and records
- Exceptional organizational skills
- Experience with practice management software EzyVet (preffered) or other PMS software
- Medical terminology and knowledge of the equine and thoroughbred industries
Preferred Skills (Nice to Have)
- Experience having led and managed a small number of staff preferred
Schedule: Monday-Friday from 8am-4pm
What We Offer
We care deeply about supporting our team members — professionally and personally. Benefits include:
- Medical, dental, and vision insurance
- Paid Parental Leave (birth, adoption, foster)
- 401(k) with discretionary contribution
- Team Member Pet Discounts
- Emotional wellbeing support — including Calm app access and 24/7 EAP
- CE stipends and career development resources
- Grant Circle — a relief fund for team members facing personal hardship
- Local hospital culture backed by national resources
At PetVet Care Centers, we’re committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.
Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.
You care for pets. We care for you.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
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