Facilities Coordinator - Memphis Veterinary Specialists & Emergency

PetVet Care Centers' Memphis Veterinary Specialists & Emergency is currently seeking a Facilities Coordinator to join their team!

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

Key Responsibilities

• Perform on-site minor repairs and maintenance within scope of expertise (see Core Repair Categories below).
• Manage the work order system: initiate, prioritize, track, complete, and close work orders to acceptable standards; conduct quality assurance reviews.
• Coordinate larger projects (installations, major repairs, renovations), including developing scopes of work, obtaining and negotiating costs, managing change requests, overseeing vendors, and serving as liaison between CST Facilities Team, contractors and hospital leadership.
• Conduct site inspections and walk-throughs; document findings; perform final inspections with landlords or contractors when required.
• Resolve questions of repair responsibility between landlord and hospital.
• Coordinate with local authorities (Code Enforcement, Fire Marshal, etc.) to address Notices of Violation and similar compliance issues.
• Ensure facilities comply with applicable OSHA, ANSI, NFPA, ADA, and local regulations through regular inspections and procedural alignment.
• Prepare for and respond to severe weather events, natural disasters, and facility emergencies (including potential temporary closures); available for emergency issues as needed (including after-hours).
• Educate and collaborate with hospital team members on facilities-related matters and basic maintenance awareness.
• Develop and maintain positive working relationships with hospital managers and leadership; communicate progress on work orders, inspections, emergency preparedness, and facility performance.
• Prepare presentations, capital project budgets, operating budget inputs, and related reports for management approval as needed.
• Use computer systems and/or mobile devices for work order management, email, and documentation.
• Perform other related duties as assigned.

Core Repair Categories and Skills
The Facilities Coordinator will independently handle the following types of minor repairs (major or specialized work requires licensed contractors):

1. Plumbing (Minor Fixes)
• Repair leaky faucets; replace washers/cartridges.
• Unclog drains and toilets.
• Repair/replace running toilets (flappers, fill valves).
• Install/replace basic fixtures (showerheads, toilet seats).
• Caulk around sinks, tubs, and showers.
2. Electrical (Basic/Safe Work Only)
• Replace bulbs and switches
• Install/replace smoke and CO detectors.
• Basic ceiling fan installation/repair and simple fixture work.
• Repair/replace doorbells.
• Strict adherence to safety protocols and local code limits; licensed electrician required for panel work, major wiring, or anything beyond basic scope.
3. Drywall and Wall Repairs
• Patch small holes, cracks, and dents.
• Repair or replace limited damaged drywall sections.
• Sand and prepare surfaces for painting.
4. Painting and Finishing
• Interior (and limited exterior) painting of walls, ceilings, trim, and doors.
• Touch-ups and full-room refreshes.
• Surface preparation (taping, sanding, priming).
5. Carpentry and Woodwork
• Install/repair shelves, cabinets, trim/molding.
• Hang/adjust doors (hinges, handles, locks, weatherstripping).
• Basic furniture assembly or repairs.
• Simple exterior repairs (e.g., fencing) as applicable.
6. Doors, Windows, and Hardware
• Install/adjust hardware (knobs, locks, hinges).
• Replace weatherstripping and seals.
• Address sticking doors or windows.
7. Flooring and Tile
• Repair or install small sections of tile (floors, backsplashes).
• Fix loose/damaged flooring.
• Basic grout repair or replacement.
8. General Maintenance and Installations
• Securely mount TVs, pictures, shelves, and mirrors.
• Assemble flat-pack furniture.
• Basic gutter cleaning and pressure washing.
• Install blinds, curtain rods, and minor window treatments.
• Replace air filters and perform basic HVAC tasks (e.g., thermostat batteries).

Essential Abilities & Qualifications

• Applicants must be 18 years of age or older to be considered for this position
• Proficiency with common hand and power tools (hammers, screwdrivers, drills, levels, saws, plungers, etc.).
• Strong safety awareness and problem-solving skills, including knowing when to stop and engage a licensed specialist (e.g., gas lines, major plumbing/electrical issues, structural concerns).
• Excellent communication, organization, and customer-service skills; ability to explain work clearly and work collaboratively with staff and vendors.
• Ability to manage multiple priorities, document thoroughly, and maintain professional relationships.
• Familiarity with work-order systems, basic budgeting/project coordination, and regulatory compliance preferred.
• Reliable transportation and ability to respond to facility needs as required.

Preferred Skills (Nice to Have)

• Experience with scheduling third party maintenance services.

This position is hands-on and on-site focused, with primary responsibility for day-to-day facility readiness at the hospital while coordinating external resources for more complex work.

Schedule

• Typical schedule would be Monday-Friday, 8AM-5PM. There will be some nights or weekends, depending on maintenance needs of the hospitals.
• Schedule typically doesn't change unless there's a project that needs to be done outside of normal working hours.

What We Offer
We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources