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Career Opportunity

Veterinary Assistant / Technician Supervisor

Role

Full-time Veterinary Assistant / Technician Supervisor

Location

PetVax Complete Care Centers - Germantown
3650 Southwind Park Cove Suite 110, Memphis, TN, US

Description

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Veterinary Assistant / Technician Supervisor

 PetVet Care Centers' PetVax Complete Care Centers - Germantown is currently seeking a Vet Assistant / Technician Supervisor to join their team!

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

  • Local autonomy with national support
  • Career mobility and development opportunities
  • A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.


Position Overview:

A working supervisor who performs the duties of medical technical staff (e.g., technicians and assistants) as well as scheduling and supervising the staff of the assigned department. Expedites the care and efficiency of the department. In charge of patient care standards for the department. Must lead the team by example, demonstrating organizational skills, following company policies, and maintaining a professional attitude.

Essential Functions:

  • Supervise technicians and other medical personnel in the assigned department, evaluating performance (introductory and annual), reviewing time reporting, enforcing company policies, and communicating new practices and policies regarding technical duties; participate in the selection and discipline of staff.
  • Schedule staff according to departmental needs, monitoring and regulating overtime hours worked by staff, ensuring proper coverage in times of shortage.
  • Administer the on-call schedule as well as the standard schedule for staff.
  • Train new staff in their responsibilities; mentor all staff regarding performance and training needs.
  • Perform the duties of a technician or assistant, as scheduled.
  • Liaison with other departments and supervisors regarding patient care and hospital operations; resolve issues, as needed.
  • Oversee cleaning, stocking, and inventory duties for the department.
  • Exhibit confidentiality and professionalism in all regards for employee issues; be proactive in the approach to issue resolution.
  • Keep hospital management informed of any issues or risks that might impact operations or employee relations; work with the management team to resolve.

Schedule:

Monday-Friday, 8am-5pm
Saturday, 8am-2pm

Qualifications:

  • High School Diploma or the equivalent.
  • Minimum of 1 year experience as Vet Assistant / Technician.
  • Veterinary Technician Registration or equivalent experience.
  • High level of competence in the complete range of veterinary technician skills.
  • Working in a team environment.
  • Customer Service.
  • Attention to detail.
  • Verbal and written communication skills.
  • Supervisory skills, including performance management, feedback, and communications.
  • Staff scheduling skills.
  • Professionalism and ability to properly handle confidential information.

Competencies:

  • Leadership skills.
  • Time management.
  • Organization skills.
  • Interpersonal skills.
  • Multi-tasking and setting priorities.
  • Empathy.

Additional Notes:

  • Certified Veterinary Technician (CVT), Licensed Veterinary Technician (LVT), Registered Veterinary Technician (RVT), or the Licensed Veterinary Medical Technician (LVMT) preferred or equivalent experience.
  • Registered Veterinary Technician (RVT) or must possess or be eligible to be granted a Veterinary Assistant Controlled Substances Permit (VACSP) in California or equivalent as required by other states.

What We Offer
We care deeply about supporting our team members — professionally and personally. Benefits include:

  • Medical, dental, and vision insurance
  • Paid Parental Leave (birth, adoption, foster)
  • 401(k) with discretionary contribution
  • Team Member Pet Discounts
  • Emotional wellbeing support — including Calm app access and 24/7 EAP
  • CE stipends and career development resources
  • Grant Circle — a relief fund for team members facing personal hardship
  • Local hospital culture backed by national resources
Pay Range
$18$22 USD

At PetVet Care Centers, we’re committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

PetVet respects your privacy and is committed to protecting your personal information.  Please see our privacy notice for additional information about our data practices. 

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If you’re interested in working on a supportive – and supported – team with the best veterinary professionals in the country, we invite you to talk to us.

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